Alo DocteurSee a general practitioner online, by video
See a Tunisian GP by video for everyday problems: fever, infections, prescription renewals and medical certificates.
Also known as
- General practitioner
- General practice
- Médecin généraliste
- Médecine générale
- طبيب عام
- tbib generaliste
What a general practitioner can do by video
- Fever, colds, flu and sore throats
- Urinary infections and common stomach problems
- Renewing a prescription for an ongoing treatment
- Medical certificates
- Going through test results
When you need an in-person visit
- A full physical examination (listening to the chest, palpation)
- A wound that needs stitches or dressing
How it works
- 01
Search or request
Choose a doctor by specialty, or name your time and request an urgent call if nothing published suits you.
- 02
Call by video
Join a secure video call at the time booked, from your phone or your browser.
- 03
Everything grouped in your app
Prescriptions and test results arrive in your app, encrypted with your own code: only you and your doctor can open them — not even the Alo Docteur team.
Alo Docteur is not an emergency service. Chest pain, trouble breathing, fainting or signs of a stroke: call 190 (SAMU) or 198 (Civil Protection) in Tunisia. Abroad, call the local emergency number (112 in Europe).
Frequently asked questions
How does a video consultation with a general practitioner work?
You pick a time or request an urgent call, then join a secure video call from your phone or browser. Afterwards, the prescription, test requests and the doctor's notes are in your app.
Can I get a prescription?
Yes, if the doctor decides a treatment is right for you. The prescription is added to your file in the app. If you need to be examined in person, the doctor will tell you.
What if the appointment is cancelled?
If you cancel before the visit starts, if the doctor cancels, or if no doctor accepts your urgent call, you get a full refund.
Can I consult from abroad?
Yes. Alo Docteur is built for Tunisians abroad too: you speak to a Tunisian doctor, in Tunisian Arabic or French, wherever you are.